State Farm® Insurance Agent Johanna Velazquez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mariel Vega
December 22, 2025
5
out of
5
rating by Mariel Vega
"Deborah medio excelente servicio muy amable"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Erick Insignares
December 22, 2025
5
out of
5
rating by Erick Insignares
"Amazing service!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Juan Caminero
December 22, 2025
5
out of
5
rating by Juan Caminero
"Gracias a la Sra Estrella por tus servicios y explicación de las coverturas. Muy amable y profesional. Hablan español e inglés."
Delaney K
December 22, 2025
5
out of
5
rating by Delaney K
"Marcos was beyond helpful, he answered all questions I had and made me feel secure in purchasing renters insurance for the first time! He was an integral part to helping me rent my first home."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Yanira Angel
December 19, 2025
5
out of
5
rating by Yanira Angel
"Bien trato y atención 100% recomendado"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Lisset. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
karla yoali
December 19, 2025
5
out of
5
rating by karla yoali
"Dealing with insurance can be confusing, but Lisset Pérez, made everything so simple. Their customer service is exceptional; you can tell they truly care about protecting their clients rather than just making a sale. If you're looking for someone trustworthy and knowledgeable, look no further."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ana Vera
December 18, 2025
5
out of
5
rating by Ana Vera
"Quiero expresar mi más sincero agradecimiento a Lisset Perez, una excelente agente y, sobre todo, una gran persona. Desde el primer momento me brindó un trato humano, honesto y lleno de paciencia, siempre dispuesta a aclarar mis dudas y a buscar la mejor opción para mí y mi familia."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
kiara ortiz
December 18, 2025
5
out of
5
rating by kiara ortiz
"santiago botero muy amable y me explico todo muy detallado"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Santiago. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Luis Urena
December 18, 2025
5
out of
5
rating by Luis Urena
"Nora was very helpful."
Bryan Morel
December 17, 2025
5
out of
5
rating by Bryan Morel
"Excelente servicio. Santiago Botero fue muy atento, rápido y profesional. Me explicó todo con claridad y me dio mucha confianza. Lo recomiendo totalmente."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Santiago; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Julio
December 17, 2025
5
out of
5
rating by Julio
"Excellent service from Wilfredo, he was professional, answered all my questions quickly, and helped me get the perfect coverage for my needs. Highly recommended!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Wilfredo. If you ever have any questions or need assistance, we’re here to help!"
Tatiana Sanchez
December 17, 2025
5
out of
5
rating by Tatiana Sanchez
"Marcos hizo excelente trabajo! Altamente recomendado"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Marcos. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Hans Moses
December 16, 2025
5
out of
5
rating by Hans Moses
"I was well taken cared of with all my questions and concerns efficiently."
We responded:
"Thank you for your kind words! I’m so glad I could address all your questions and concerns efficiently. Providing exceptional service is always my priority, and your feedback means so much. If you ever need further assistance, don’t hesitate to reach out. Looking forward to helping you again! -Juan"
Julie Santiago
December 16, 2025
5
out of
5
rating by Julie Santiago
"Danna es una persona muy atenta , amable y servicial es muy agradable ser atendida por ella"
We responded:
"Estimada Julie, muchas gracias por tu comentario positivo. Nos alegra que hayas disfrutado nuestro servicio. Johanna Velazquez, Agent "
marcos garcia
December 13, 2025
5
out of
5
rating by marcos garcia
"Excelente servicio y apoyo Quiero expresar mi agradecimiento al señor Marcos por la ayuda brindada con mi seguro de carro. Fue muy profesional, paciente y claro al explicarme cada detalle, lo que me dio mucha confianza para tomar la mejor decisión. Siempre estuvo dispuesto a responder mis preguntas y a buscar la opción que mejor se ajustara an mis necesidades. Sin duda, recomiendo su servicio por su responsabilidad, trato amable y compromiso con el cliente."
We responded:
"Thank you Marco for your great review. We are very happy to know we provided a great service to you. Johanna Velazquez, Agent "
Timothy Boothby
December 12, 2025
5
out of
5
rating by Timothy Boothby
"Its a pleasure going to there office. They help you in every way with your insurance needs. I've had state farm insurance since 1974 and will never use any one else. Anyone who could use great insurance go with state farm. They have many options. Every one is so nice in there office. 5 star 🌟 always . Called today at 11.35 am on Friday 12 12 talked to Marcos very helpful I always have trouble with the app to put in my miles he took care of it over the phone state farm great insurance awesome people at their office. Always a 5 star 🌟. This is my second post"
We responded:
"Hi, this is Jazmen ! Thank you so much for your support Timothy !"
Monica Torres
December 12, 2025
5
out of
5
rating by Monica Torres
"Wilfredo was very helpful he gave me competitive prices, always available to answer my questions, and explained my coverages with great detail.."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sardon Jr
December 11, 2025
5
out of
5
rating by Sardon Jr
"Excelente atencion y muy buena cotizacion👌🏻"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
jakk santos
December 10, 2025
5
out of
5
rating by jakk santos
"Lisset"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Julia Medina
December 9, 2025
5
out of
5
rating by Julia Medina
"“I highly recommend Lissette from State Farm.” Her customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with her professionalism and customer service.”"
We responded:
"Hello Julia, thank you so much for your wonderful review and recommendation! I'm truly honored by your kind words. Providing exceptional customer service and high-quality products is always my top priority, and I'm delighted to hear that I exceeded your expectations. It was a pleasure working with you, and I look forward to assisting you again in the future. If you ever need anything, please don't hesitate to reach out. Best, Wilfredo"
Jade Hernandez
December 8, 2025
5
out of
5
rating by Jade Hernandez
"Thank you Lisset for all your help!! You called back quick and I got everything I needed taken care of! Shout out to Santiago for calling me back at the right time and not only lowering my rates but adding in life insurance into the deal. I felt like I’ve been over paying for a while but didn’t want to make all the calls shopping around. He’s savvy and knows his business and won’t keep you away from your busy day and gets the job done. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Lisset and Santiago. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ashley Bruhl
December 8, 2025
5
out of
5
rating by Ashley Bruhl
"Wilfredo was great! He immediately identified my needs, took care of them accurately and quickly, and made the entire experience enjoyable. 5 star customer service!"
We responded:
"Hi Ashley, thank you so much for your wonderful review! I’m glad I could quickly understand your needs and make the experience enjoyable for you. Providing excellent service is my top priority, and your 5-star feedback truly means a lot. Looking forward to helping you again! – Wilfredo, Customer Relations Manager"
MARIELA LUGO
December 8, 2025
5
out of
5
rating by MARIELA LUGO
"Deborah fue muy diligente en resolver mi requerimiento de manera muy eficaz, mientras estaba en línea abordo para dar solución a mi solicitud, además fue amable, muchas gracias por tu profesionalismo…"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Deborah. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jose Luis Rodriguez Paulino
December 8, 2025
5
out of
5
rating by Jose Luis Rodriguez Paulino
"Debora, me ayudó bastante, estoy mas que satisfecho con su buen trabajo y servicio. Muchas gracias!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Carlos Rodriguez
December 8, 2025
5
out of
5
rating by Carlos Rodriguez
"Santiago me atendió exelente y me dio buenos resultados es muy profecional y atento, servicial lo recomiendo al 100%. Hizo un buen trabajo! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Carlos muchisimas gracias por la confianza y la oportunidad ya sabes que estoy aqui para servirte en cualquier momento que me necesites Att: Marcos "